Servicio al cliente
Riulpdr@outlook.com
Descripción
xEnvío y devolución
xReturns Policy
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. After returning the product, you will receive a full refund.
If the product is damaged during shipping or accessories are missing, we will send you a new product or replacement parts free of charge.
Most products come with a 60-day warranty. During this period, if the product experiences non-human-induced damage, we will ship replacement parts to you free of charge. For specific product returns or warranty inquiries, please contact customer service.
Customer Service Email: Riulpdr@outlook.com
Shipping
Our products ship from China with an average transit time of approximately 7-30 days (Asia: 5-10 days, Europe: 10-15 days, Americas: 14-28 days). Heavier items may be shipped via land or sea freight, which may extend delivery times. For a very small number of remote countries or regions, delivery may not be possible or may require additional shipping fees. We will notify you via the contact information you provided. You may choose to pay the shipping fees or receive a full refund.
Otras preguntas
x| When will it ship? | We typically ship within 3-7 days after your purchase. Shipping times for some custom products may be extended. |
| Do you offer customization? | Most products can be customized, but a minimum order quantity is required. For specific details, please contact customer service. |
| How to contact customer service? | You can reach our customer service representatives via the web chat box or customer service email. |
| What is the customer service email address? | Customer service email address: Riulpdr@outlook.com (Average response time is approximately 1-6 hours) |
| How can I contact customer service through the web chat box? | You can contact customer service through the chat box in the bottom right corner of the website. |
| What should I do if the product is lost or damaged during shipping? | We will reship the lost product or damaged parts free of charge. |
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